How it works

Benefits

Step 1: Initiate
Initiate

Choose General Med in the GVC app. If your Teladoc account is setup, select the member you want to have the visit about.

Step 2: Request
Request

You can request an on-demand visit or schedule for a preferred time. Provide the physician with details about what you're currently experiencing.

Step 3: Resolve
Resolve

The physician will meet with you via phone/video, and provide medical advice. They will post a visit summary to your file, and send a prescription to your local pharmacy if needed.

Frequently Asked Questions

Will I have an assigned Teladoc physician to provide all of my consults?

No. Physicians are not assigned to members. Each consult is conducted by the first available physician licensed in the state where the member is located.

If the consult is for my minor child, will the child interact or speak to the doctor directly?

The level of child involvement is at the discretion of the doctor. However, the child must be present during the consult. In all cases, the doctor will speak directly with the parent, guardian, or authorized consenter.

How does the Teladoc doctor know my medical history, if I have allergies, or any medications I might be taking?

Before your first consult, you will be required to complete a Medical History Disclosure (MHD), either online or by phone. It includes basic medical history information, which the Teladoc physician will review prior to any consults you request.

Can I request a specific doctor for my consult?

No. Your consult will be conducted by the first available Teladoc physician licensed in the state where you will be located at the time of the consult.

Who are the Teladoc doctors?

Teladoc doctors are U.S. board certified in Internal Medicine, Family Practice, Emergency Medicine, or Pediatrics. They average 15 years of practice experience, and are licensed in the state where the patient is physically located at the time of consult.

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